MITEL APPLICATIONS SUITE

The Mitel® Applications Suite (MAS) provides a rich set of advanced IP applications, including Mitel NuPoint Unified Messaging™ (UM), Mitel Speech Auto-Attendant, Mitel Unified Communicator (UC) Mobile, Mitel Audio & Web Conferencing (AWC), Mitel Customer Service Manager, Mitel Business Dashboard, and Teleworker Solution via an integration with the Mitel Border Gateway (MBG). This select combination of applications works together seamlessly, on a single server, to improve your ability to manage information flow amongst customers, partners, and suppliers to create a competitive advantage.

MAS integrates seamlessly with the Mitel 3300 IP Communications Platform (ICP), the Mitel 5000 Communication Platform (CP), and the Inter-Tel Axxess® platform. Ongoing administration of the applications is completed via a user-friendly, web-based interface. Adding a user to one or several applications is easily accomplished using MAS.

Simplified management and single-server advantages translate into time and cost reduction associated with initial deployment and ongoing management overhead. All of which translate into more time focused on your business.

	Mitel Business Dashboard Mitel Business Dashboard provides business-wide telephony reporting to help businesses manage their day-to-day operations. Complete real-time and historical reporting enables you to improve business processes and performance, and identify opportunities for cost savings.
	Mitel Customer Service Manager As one application in the Mitel Applications Suite, a communications solution for small and medium-sized businesses, Customer Service Manager provides entry-level contact center functionality for effectively sharing calls amongst a team. Customer Service Manager extends general business telephony to include hunt-group and longest idle call routing, email routing, and historical and real-time reporting for up to 100 agents.
	Mitel NuPoint Unified Messaging Standard Edition Mitel NuPoint Unified Messaging™ (UM; formerly Mitel NuPoint Messenger IP®) Standard Edition is a full-featured and flexible unified messaging solution with a low total cost of ownership.
	Mitel Audio and Web Conferencing Mitel Audio and Web Conferencing (AWC) is a simple, cost-effective and scalable audio and web conferencing solution. AWC supports up to 200 audio and web conferencing ports and is the perfect solution for connecting people together quickly and simply, regardless of their location.
	Mitel Teleworker Solution For companies looking to cost-effectively optimize productivity, Mitel teleworking solutions allow employees "plug and work" access to the corporate voice and data network from home or on the road, seamlessly retaining all of the features and functionality enjoyed at the office.
	Mitel Unified Communicator Mobile Mitel Unified Communicator® (UC) Mobile (formerly Mitel Mobile Extension) empowers users with a single phone number and a single voice mailbox while providing them with access to the business communications features they need - anywhere, anytime.