Mitel 3000 Communications System (up to 52 users)

Ideal for restaurants, retail, and convenience stores, and professional business services such as law firms, insurance agencies, small healthcare facilities and more, the IP-centric Mitel 3000 communications system provides big business communications capabilities for small businesses and residences. Features such as conferencing, centralized voice mail, and an automated attendant for greeting and routing incoming calls make communications more efficient and free you and your employees to focus on your core business.

This modular system is easily expanded to accommodate up to 52 employees and multiple devices, including credit card terminals and fax machines. It can also be expanded to support secure voice communications over the Internet to substantially reduce your long distance charges¹. Management is easy via your telephone or PC, so you don’t need an on-site technician when you add employees or new devices, or want to change greetings or system settings.

Product Key Features

• Full-Featured Voice Communications: from centralized voice mail, account codes and speed dial, to advanced features, such as an automated attendant and integrated conferencing.
• Pay As You Grow: simple, cost-effective add-on modules allow you to add phone lines and extensions as your business grows.
• Add Functionality: add-on modules are available for centralized voice mail, shared broadband access, and secure voice and data communications over the Internet¹.
• Easy Management: simple plug-and-play configuration eliminates the need for an in-house technician. You can manage the system from your telephone or PC without powering it down.
  
  

Mitel 5000 Communications Platform (up to 250 users)

Offering advanced multimedia communications capabilities and substantial cost savings for businesses with up to 250 users, Mitel® 5000 Communications Platform (CP) is based on open architecture interfaces and standard protocols, giving you the flexibility to tailor a system to suit your dynamic needs. 

Choose from a variety of Mitel applications for simplifying individual communications, accelerating information flow throughout your organization and automating common processes to reduce costs and improve productivity, with powerful, easy-to-use tools for managing voice, e-mail and faxes across all devices.

The Mitel 5000 Communications Platform offers small to medium sized businesses:

• Choice
  5000 CP offers a hybrid communications platform, which enables businesses to network geographically dispersed employees and locations, whether they're connecting offices and applications together over a data network, or deploying digital and IP phones to on-site employees.
• Enhanced Efficiency
  Mitel ensures your employees get maximum value from a broad range of Unified Communications and an innovative IP and Digital Desktop
• Anywhere, Anytime Collaboration
  The Mitel portfolio of Mobility, Conferencing and Collaboration solutions for the 5000 CP enables employees to work effectively with colleagues, partners and customers across distance.
• Flexible, Cost-Effective Growth
  Flexible for any architecture, even hybrid IP-digital setups, the 5000 CP makes the most of a customers existing investment while providing a solid foundation for growth. It is expandable to support up to 250 users and multiple sites.
  
  

Inter-Tel Axxess (up to 1,000+ users)

Access the communications technologies that best meet your needs – when you’re ready to deploy them – with an Axxess converged communications system. Axxess lets you integrate new VoIP technologies and devices with traditional analog systems, giving you the flexibility to gradually and cost-effectively migrate to an Mitel IP-based communications solution that runs on your corporate network.

This flexible, scalable platform supports a variety of Mitel applications and devices for integrating voice, video and data to enable rich communications, improved business efficiency and lower total costs.

Product Key Features

• Increased Employee Efficiency: Mitel’s powerful, easy-to-use interfaces and centralized directories put users in control of their communications and devices.
• Faster Information Flow: Mitel’s presence awareness and intelligent call routing applications provide quicker and more reliable connections.
• Anytime, Anywhere Connectivity: Wireless support enables instant voice and data connections from anywhere.
• Easy, Gradual Migration: Enables integration of Mitel’s IP-based applications and devices with older, analog systems and devices.
• Flexible and Cost-Effective Growth: Scales to support up to 1,000+ users.
  
  

Mitel 3300 IP Communications Platform (10 to 65,000 users)

The Mitel® 3300 IP Communications Platform (ICP) provides enterprises with a highly scalable, feature-rich communications system designed to support businesses from 10–65,000 users. The 3300 ICP provides enterprise IP-PBX capability plus a range of embedded applications including standard unified messaging, auto-attendant, ACD and wireless. Operating across virtually any LAN/WAN infrastructure, the 3300 ICP provides seamless IP networking allowing for full feature transparency within distributed environments by supporting networking standards such as Q.SIG, DPNSS, and MSDN. The 3300 ICP provides organizations the ability to protect existing investments while delivering all the advantages of a converged infrastructure.

Mitel Communications Director software supports over 500 telephony features – features that are delivered to the many user communities through easy-to-use interfaces, such as our web-based system management.

The 3300 ICP supports the industry's largest range of desktop devices including entry-level IP phones, web-enabled IP devices, wireless handsets (WiFi or IP DECT) and full-duplex IP audio conference units. The 3300 ICP also supports a powerful suite of applications including multimedia collaboration, customer relationship management, and unified messaging. Industry standard Application Programming Interfaces (APIs) are supported for extensive third-party applications through Mitel Solutions Alliance (MSA).

Mitel SX-200 IP Communications Platform (up to 600 users)

To be competitive, your small to medium-sized business needs to continually improve customer service, increase employee productivity, and reduce the cost of doing business. The Mitel SX-200® IP Communications Platform (ICP) provides "Large Company" communications features and applications to Small and Medium sized Businesses. The SX-200 ICP has the reliability and comprehensive features of a PBX, the ease of use and cost effectiveness of a key system, and the productivity-enhancing applications and networking efficiency of IP. It is the system you need now with flexibility to add functionality as your requirements change.

The SX-200 ICP can help:

• Improve the external image of your business by enhancing customer service and employee productivity.
• Provide transparent communications for remote locations, teleworkers and mobile employees.
• Add Standard Unified messaging and increase employee productivity and satisfaction.
• Enable your business to take advantage of flexible deployment options with investment protection for the future.
• Reduce your capital expenditures and operating costs.

The SX-200 ICP is a perfect all-in-one solution for a number of key vertical markets including:

• Hospitality
• Legal
• Health Care
• Education
• Finance / Banking
• Retail
• Real Estate
• Government
• Automotive
• Construction
• Engineering firms

The Mitel SX-200 ICP provides extensive Key and PBX System features and support for many applications:

• Seamless IP Networking across multiple sites on private networks or over the Internet
• Teleworking and Softphone with presence and availability
• Mobile "twinning" with your office phone to allow a single number to reach multiple devices - with a single voice mail box
• 500+ telephony features
• Embedded Standard Unified Messaging, Personal Contacts and Message Notification
• Auto-attendant, ACD, and WiFi
• Support for the broadest range of IP desktop devices within the industry today
• Web-based interface that allows for easy system programming
• Hot Swap, which allows users to change any extension to their own
• 802.3af compliance for Power over Ethernet
• Embedded Layer 2 16-port Power over Ethernet 802.3af Switch (SX-200 ICP CXi Controller only)
  
  

Mitel Communications Suite

Mitel® Communications Suite, a pre-integrated unified communications (UC) solution, allows Mitel’s flagship 3300 IP Communications Platform (ICP) software to reside on Sun Microsystems® servers along with other Mitel voice applications. This solution preserves the functionality and features of the traditional 3300 ICP as well as the other embedded applications and allows organizations to carry voice-based solutions on a Sun data infrastructure. It is the perfect solution for all businesses looking to reduce install times; to get secure, centralized management; and to lower their total cost of ownership.

Aimed at reducing the number of deployed servers as well as the complexity of the installation, Mitel Communications Suite integrates:

• Call control: 3300 ICP-based
• Voicemail: Mitel NuPoint™ Messenger
• Microsoft® integration: Mitel Live Business Gateway
• Thin client integration: Mitel Unified IP Client for Sun Ray™